Privacy Policy

Ponto Criativo Design Studio respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our site or use this service.

Information We Collect

We collect personal data that you provide to us directly. This includes information you provide when you contact us, request information, or interact with our online platform. The types of personal data we may collect include your name and contact details.

We may also collect certain information automatically when you visit our site, such as your IP address, browser type, device information, and how you use our site. This data is collected through cookies and similar technologies. Please refer to our Cookie Policy for more details.

How We Use Your Information

We use the information we collect for various purposes, including:

• To respond to your inquiries and provide you with information or services you request.
• To communicate with you about updates, services, and promotional offers that may be of interest to you (where permitted by law).
• To improve our site and services, understand how users interact with our online platform, and develop new features.
• To ensure the security and integrity of our site and services.
• To comply with legal obligations and protect our rights.

Legal Basis for Processing

We process your personal data based on various legal grounds, including your consent, the necessity to perform a contract with you, compliance with a legal obligation, and our legitimate interests (such as improving our services or marketing, where these interests are not overridden by your data protection rights).

Data Sharing and Disclosure

We do not sell or rent your personal data to third parties. We may share your information with trusted third-party service providers who assist us in operating our site, conducting our business, or providing services to you, subject to strict confidentiality agreements. These third parties are authorized to use your personal data only as necessary to provide these services to us.

We may also disclose your information if required by law, court order, or governmental regulation, or if we believe that such action is necessary to protect the rights, property, or safety of Ponto Criativo Design Studio, our users, or others.

Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal data for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process your personal data, and whether we can achieve those purposes through other means, and the applicable legal requirements.

Your Data Protection Rights

Depending on your location and applicable data protection laws, you may have certain rights regarding your personal data. These rights may include:

• The right to access your personal data.
• The right to rectify inaccurate or incomplete personal data.
• The right to erase your personal data.
• The right to restrict the processing of your personal data.
• The right to object to the processing of your personal data.
• The right to data portability.
• The right to withdraw your consent (where consent is the legal basis for processing).
• The right to lodge a complaint with a supervisory authority.

To exercise any of these rights, please contact us using the details provided below. We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights).

International Data Transfers

Your information, including personal data, may be transferred to and maintained on computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction. If we transfer your data internationally, we will take steps to ensure that your data is protected in accordance with this privacy policy and applicable data protection laws.

Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of any significant changes by posting the new privacy policy on this page or through other appropriate communication channels.

Contact Us

If you have any questions about this privacy policy or our data protection practices, please contact us at:

Ponto Criativo Design Studio
3577 Avenida Nove de Julho, 12º Andar
São Paulo, São Paulo, 01407-000
Brazil